*Please note when we have Protected Learning Time Afternoons, the dispensary will also be shut along with the surgery.*

COVID19

PATIENT NOTICE

THE PARTNERS AND STAFF WOULD LIKE TO THANK YOU FOR YOUR UNDERSTANDING AND PATIENCE THROUGH THESE UNPRECEDENTED TIMES.

WE ARE WORKING TO GUIDELINES ENSURING THAT OUR SERVICES ARE SAFE AND EFFECTIVE AT ALL TIMES TO PROTECT YOUR SAFETY AND WELL BEING. 

Our Dispensary Team are always here and happy to help with any queries you have relating to your medication. 

Please remain patient in this unprecendented time and we thank you for your understanding.

At Sellindge Dispensary we cannot accept the return of Sharpsafe bins that are given to patients who dispose of needles.

These bins can be collected through the council. Information can be found at: https://www.folkestone-hythe.gov.uk/clinical-waste

Or if your postcode comes under Ashford Borough council, information can be found at : https://www.ashford.gov.uk/recycling-waste-and-bins/large-item-collection/sharps-syringes-and-clinical-waste/

Patients will need to inform the dispensary on which day they will be collecting their controlled drugs. 

Controlled drugs require stricter guidelines and protocols, therefore will not be ready to pick up until after 10.30am on the day of collection.

Click on link below to view information relating to products that are available to purchase at Supermarkets and Pharmacies.

Medication review dates are given for the benefit of the patient. Please ensure that when your review date is due, you make an appointment with the nurse for blood tests if required (if unsure please ask at reception) and then with a doctor. This enables the doctor to ensure that your prescribed medication is still appropriate for your medical needs.

Please complete the below form and send the response via email to sellindge.surgery@nhs.net or bring the completed form to Reception.

This is for people that are on a contraceptive and are required to complete a pill check before requesting a repeat of the contraceptive pill.

Please be aware when a prescription request is made through an online service such as My GP or the NHS App, the status of your request will change to "issued" once the request has been accepted by the Dispensary Team. 

Please still allow 5 working days before collecting your medication.

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions

More Information is available at: NHS Prescriptions

Please Note: We are still continuing to ask to see these exemptions upon collection of medications. This is because if you have provided incorrect information, you can result in a fine of £100+ and we no longer keep this information in our system as it is a requirement to show your exemption whenever medication is collected.

To check your exemption certificate is still in date, please use this helpful page: NHS Exemptions

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.35
• 12-month prepayment certificate (PPC): £108.10
• 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.