Important Surgery News, Updates and Information

Getting in Touch with Sellindge Surgery

We are aware there are significant problems getting through to us on the phone, we are sorry and we would like to explain why it is difficult.

Many GP surgeries across the country are in a similar position. We understand how frustrating it can be for it to take longer than normal.

We would like to assure you we are working hard to resolve the situation.

There are three things that are challenging us:

1. There has been an unprecendented post-lockdown increase in demand. Part of this is because many of our patients have been managing health issues themselves rather than contacting a doctor over the last year and some hospital procedures and appointments have been necessarily delayed. As confidence in general is returning, patients are now quite rightly contacting us.
2. We have been heavily involved in delivering the country's largest ever vaccination campaign.
3. We have had to change the way we work to keep things safe for our patients and our staff.

What can you do to help?

• Choose well - Can a pharmacy help your symptoms? Or call 111 if you are unsure which sort of treatment you need. Or visit 111.nhs.uk
• Download the NHS App. You can use this to book or cancel appointments; Order repeat prescriptions; Check any symptoms or treatment you may need.
• Use our online E-Consult service. We have a informative video below and if you click the image (located with the video) you will be able to access it. 
• Cancel appointments you no longer require.

It's useful to remember our teams are on the front line and see both the best and worse of us all. They work incredibly hard to help patients navigate the system, but may not be able to offer you exactly what you want at all times.

Please be patient and courteous, they want to find the best solution as much as you do.

We are grateful for your understanding.

GP Partners and Practice Manager.

Involve Navigation Referral Form

Children’s Health and Wellbeing Navigation (all young people and their families under the age of 18. – We can support up the age of 24 providing there are specialist educational needs)

CHWN Referral Form.docx

RSV

Please see leaflet UKHSA_12949_RSV vaccine for adults 14_WEB.pdf

Urgent suspected cancer referral

Urgent suspected cancer referral

Kent and Medway Cancer Alliance has updated information leaflet for patients who are given a referral to secondary care for suspected cancer.

To download the leaflet, please click the link below:

cancer leaflet.pdf

Spring Sellindge Surgery News Letter 2024

Please select the link below to download.

Spring Sellindge Surgery News Letter 2024 VSS.pdf

GDPR Regulation Update

"Please note that to comply with GDPR regulations, forms that were signed historically, giving a nominated 3^rd party access to parts of your medical record will not be acted upon.  Consent should be given each time a request is made.  To make access to aspects of a medical record easier,  Sellindge Surgery has now switched on the facility for a patient to view their future medical records (from 29.11.23) including investigation results.  Any patient who uses the NHS app on their smart phone or logs into a patient access account will be able to view their future medical record entries. "

Self Care Information Fact Sheets for Children and Adults

                                                         Click links below to download leaflets:

Back pain fact sheet                           Self care forum back pain fact sheet.pdf

Sprains and strains fact sheet.             Self care forum sprains and strains fact sheet.pdf

Headache & migraine fact sheet           Self care forum headache & migraine fact sheet.pdf

Winter Illness self care fact sheet:        Self Care Forum winter illness fact sheet.pdf

Fever in Children self care fact sheet:   Self care forum fever in children fact sheet.pdf

Sore Throat self care fact sheet:          Self Care Forum sore throat fact sheet.pdf

Cough in adult self care fact sheet:      Self Care Forum Cough in adult fact sheet.pdf

Adult Cold self care fact sheet:            Self Care Forum adult cold fact sheet.pdf

Walking Talk In Centres Ashford

Talking Walk-ins provide you with advice or ideas to try at home. We may signpost you to other support or invite you to a follow-up with the speech and language therapy service.

They run in school holidays, but not on Bank Holidays or between Christmas and New Year. Check the Children’s Centre Facebook page for updates.

Click link below to download leaflet:

Talking Walk In Centres - A4 Poster ASHFORD.docx

Salaried GP (Part-time or Full-time)

We are looking for a motivated and committed team-player to join the 2 Partners at our practice in Sellindge, near Ashford Kent

Shingles Information for Patients September 2023

Please select link below for information - 

230403 Shingles Flowchart 23-24 Final.pptx

FACEBOOK

Sellindge Surgery NHS - Come and follow us on Facebook for the latest exciting news and patient information.

The official Facebook page for Sellindge Surgery NHS will show a photo of the surgery as our profile. Don't be tempted to visit unofficial pages of a similar name??