ICON is all about helping people who care for babies to cope with crying.
ICON stands for ….
I - Infant crying is normal.
C - Comforting methods can help.
O - It's OK to walk away.
N - Never, ever shake a baby.
To find more information regarding ICON and resources such as posters or videos to help please visit: Https://iconcope.org/
Also there is a leaflet below, that will allow you to write down numbers, and provides information for parents.